privacy policy
distributor
We will handle personal information within the scope of the clearly stated purpose of use and take measures to prevent it from being used for purposes other than those intended. In addition, we will not disclose or provide the personal information you provide to a third party unless we have your consent or there is a valid reason.
We will comply with the Personal Information Protection Act and other related laws and regulations, national guidelines and other norms. In addition, we will establish a personal information protection management system, make it known to officers and employees, strive to ensure thorough compliance, and continuously improve to maintain the best conditions.
In order to properly and carefully store and manage personal information, and to prevent risks such as leakage, loss, or damage, we will strive to implement appropriate and rational safety measures from both technical and management perspectives, and review them. will continue to be implemented.
In the unlikely event that personal information is leaked, lost or damaged, we will promptly notify the person in question and take appropriate countermeasures and corrective measures.
We will promptly respond to requests for disclosure, etc., of personal information from the person in question, as well as complaints and consultations.
Handling of customer personal information
1. Purpose of use of personal information
When making inquiries or applying for travel or other products and services, the Company collects personal information provided by filling out and inputting application forms (application forms), or by contacting us by phone, e-mail, etc. will be used in the following ways.
<Personal information provided at the time of inquiry or consultation> We will use this personal information for contacting customers, and will also use the relevant organizations, etc. in the content of customer consultations, etc. We may use personal information to the extent necessary for contacting or confirming with you.
<Personal information provided when applying for travel or travel-related insurance, etc.> Necessary for arranging and receiving travel services provided by transportation/accommodation facilities, etc. (major transportation/accommodation facilities, etc. are listed in the contract document), and for providing insurance-related services during your trip. I will use it within the range. In addition, the personal information of the customer's domestic contact will be used when we recognize that it is necessary to contact the domestic contact in the event of an injury or illness during the trip.
<Personal information provided when applying for other products and services> We will use this personal information for contacting customers, shipping products that customers have applied for, Or we will use it within the necessary range for the provision of services.
*We will retain some of the personal information provided by customers as personal data when applying for travel and other products and services.
*In any case, customers can choose whether or not to provide their personal information to us. Please note that you may not be able to use our company's travel or other products and services if they are essential to the provision of such information.
2. Provision of personal information
When making inquiries or applying for travel or other products and services, the Company collects personal information provided by filling out and inputting application forms (application forms), or by contacting us by phone, e-mail, etc. , to third parties as follows: When applying, the customer shall agree to the provision of personal information.
<Personal Information Provided at the Time of Inquiries and Consultations> To the extent necessary to respond to customer inquiries and consultations, the Company will collect information from organizations related to the content of customer consultations, etc. We may provide you with your personal information.
<Personal information provided when applying for travel or travel-related insurance, etc.> Transportation and accommodation facilities to the extent necessary for insurance procedures to cover liability in travel contracts, expenses in the event of an accident, etc., and to the extent necessary for the convenience of customers shopping at souvenir shops at travel destinations. We will provide your name, gender, age, address, telephone number, e-mail address, and passport number to insurance companies, souvenir shops, etc. by sending them electronically.
<Personal information provided when applying for other products and services> Businesses that sell and ship products, business operators that make reservations in reservation services, contract partners in matching services, insurance companies, etc. In response, we will provide the customer's name, gender, age, address, telephone number, e-mail address, and passport number by electronic means.
*In addition, except for the following exceptions, personal information will not be provided to third parties without the consent of the customer.
(1) When there is customer consent
(2) When required by law
(3) When it is necessary to protect a person's life, body or property, and it is difficult to obtain the person's consent.
(4) When it is particularly necessary to improve public health or promote the sound development of children, and it is difficult to obtain the consent of the individual.
(5) When it is necessary to cooperate with a national agency, a local public entity, or a person entrusted by them in carrying out the affairs stipulated by laws and regulations, and the execution of the affairs by obtaining the consent of the person If there is a risk of interfering with
(6) When entrusting all or part of the handling of personal information within the scope necessary to achieve the specified purpose of use
3. Procedures for Disclosure, etc. of Personal Information
If you wish to make an inquiry, disclose, delete or erase your personal data held by us, correct the content, stop using it, or stop providing it to a third party, we will inform you about the necessary procedures. Please contact our inquiry desk. In accordance with the law and our regulations, we will respond to your request within a reasonable period of time and notify you of the results. If we are unable to meet some or all of your requests, we will explain why.